Tightrope

A field guide to COI compliance

Practical guidance for the people who set insurance requirements, review certificates, and follow exceptions through to correction.

Browse the field guide

Diamond Flooring starts next week. Travis finds that $3 million in general liability coverage is missing and the additional insured is not listed, emails the vendor, verifies coverage with the insurance broker, and updates the new COI in the system before work begins.

29

field guides

5

operating tracks

3

downloads ready to use

Find the answer, then use it

Choose the work in front of you. Every guide is built around a decision, a document, or a next step—not a glossary definition.

01

5 guides

For property managers

Build a defensible tenant and vendor insurance program across every property.

  1. 01COI Tracking for Property Managers: The Complete Guide
  2. 02How to Keep Tenants Insurance-Compliant Across a Portfolio
  3. 03Insurance Requirements in Commercial Leases: What Property Managers Should Require (+ Template Language)
  4. 04Vendor Insurance Requirements: A Property Manager's Checklist
  5. 05COI Requirements by Vendor Type: A Reference Guide for Property Teams

02

5 guides

For general contractors

Set subcontractor requirements, verify the full stack, and keep work moving.

  1. 01Subcontractor Insurance Requirements: What GCs Should Require (+ Template Language)
  2. 02COI Tracking for General Contractors: The Complete Guide
  3. 03How to Collect COIs from Subcontractors (Without Chasing for Weeks)
  4. 04Subcontractor Insurance Verification: Beyond Checking the Expiration Date
  5. 05OCIP vs CCIP: Wrap-Up Insurance Explained (and What It Means for COI Tracking)

03

5 guides

Templates & tools

Working spreadsheets, requirement exhibits, request language, and review checklists.

  1. 01Free COI Tracking Spreadsheet Template (+ When You'll Outgrow It)
  2. 02Vendor Insurance Requirements Template (Free One-Pager)
  3. 03Certificate of Insurance Request Letter: Templates for Every Situation
  4. 04Insurance Requirements Lease Clause: Sample Language for Commercial Leases
  5. 05COI Review Checklist: The 60-Second Version and the Real One

04

8 guides

COI fundamentals

Understand what the certificate says, what the endorsements prove, and where risk hides.

  1. 01What is a certificate of insurance?
  2. 02How to Read a Certificate of Insurance (ACORD 25): A Field-by-Field Walkthrough
  3. 03Additional Insured vs. Certificate Holder: The Difference That Decides Claims
  4. 04CG 20 10 vs CG 20 37: The Two Additional Insured Endorsements Explained
  5. 05Waiver of Subrogation, Explained in Plain English
  6. 06Primary and Noncontributory: What It Means and Why Your Contracts Require It
  7. 07Certificate of Insurance Expiration Tracking (and Why It's Not Compliance)
  8. 08What to Do When a Vendor's COI Is Non-Compliant: A Step-by-Step Process

05

7 guides

Comparisons

Compare the systems, service models, and follow-up work behind COI software.

  1. 01Certificate of Insurance Tracking Software: What It Should Actually Do (2026 Guide)
  2. 025 Compliance Depot Alternatives for Property Managers (2026)
  3. 03Best myCOI Alternatives in 2026 (Now That myCOI Is illumend)
  4. 04Best TrustLayer Alternatives in 2026
  5. 05Best Jones Alternatives in 2026 (for CRE and Construction Compliance)
  6. 06Best NetVendor Alternatives in 2026 (for Property Management Vendor Compliance)
  7. 075 Billy Alternatives for Construction COI Compliance (2026)

Guidance ends, but Travis keeps going

The library shows what good verification requires. Travis performs it against your documents, contacts the vendor, tenant, subcontractor, or broker, and checks the replacement when it comes back.

Diamond Flooring is missing $3M in general liability coverage

From Compliance Team at Acorn Properties

In motion
↗

Email

To vendor

Your renewal is missing the required endorsement.

⌕

Phone

Broker call

Requirements confirmed. Correction in progress.

✓

Text

From vendor

Updated certificate sent — can you confirm?

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